Job Title: Guest Support & Admin Officer
                                                                                                                                                                                               
 Job Responsibilities

  1. Welcoming check-in guests and greeting in-house guests on daily basis, making sure their stay is comfortable. Solving any issue that they may have and assisting guests’ inquiries.
  2. Guest administration work such as
    • Paperwork  – printing welcome notes, guest registration forms, weekly guest notice, guest feedback forms
    • System - Updating daily guests status files in the system such as documents, emails etc
    • Arranging airport pick up and transfer, massage, etc.
  3. Sending thank you emails after guests check-out and requesting online feedback.
  4. Other villa-related administration work.



Job Requirements (Please read before applying)

  1. Fluent in English language both oral and written is necessary. This position requires daily conversation with guests so oral fluency in English language is a must.
  2. Pleasant, energetic and outgoing personality, team player and ability to solve problems efficiently. Female preferred, male are welcomed to apply.
  3. Experience in hospitality industry is preferred. Previous job experience that requires fluent communication in English (Oral & Written) such as Guest Relations, Guest Service, Reservation Agent, Reception, English Teacher, Tour Guide etc will be considered.
  4. 6 working days a week, 1 year contract.


Education Requirements
Minimum D3 or above with minimum 1 or 2 years of direct work experience in hospitality industry.

How to Apply
Interested candidates may apply through our website www.kumpul-kumpul.com/career  . If you have any questions regarding this position, please email villa@kumpul-kumpul.com (Subject : GSA position)

Only shortlisted candidates will be contacted and notified for an interview. Only those who are currently residing in Bali and ready for an interview will be considered.

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